KB Article #: KB0010266
Topic/Category: GhostScript
Applies to: All versions.
Issue: During Folder Import process, IMPORT_MULTIPAGE_FILES module error out due to GhostScript directory is missing.
Root Cause: GhostScript directory is blank.
Solution:
Steps to resolve:
- Stop Ephesoft service.
- Go to <Ephesoft installed directory>\Dependencies and remove the gs directory.
For 32-bit server: Rename gs32bit folder to gs folder.
For 64-bit server: Rename gs64bit folder to gs folder. - Start Ephesoft service.
| Documentation Main Page | How To Articles | Downloads and Updates |